Where do you ship?
We currently ship across Australia, including metro, regional and remote areas.
Shipping & Delivery
Shipping without the mystery.
Clear, simple delivery info so you know what to expect before ordering.
How long does delivery take?
Most orders arrive within approximately 7–20 business days. Delivery timeframes may vary depending on your location, the supplier and the courier.
Why can shipping take a little longer?
Some items may ship directly from our trusted suppliers so we can offer a wider range of sensory supports without holding massive amounts of stock.
Tracking your order
Once your order has been dispatched, you’ll receive tracking details by email so you can follow its journey.
Multiple items
If you order multiple items, they may arrive in separate parcels, especially if they are coming from different suppliers.
Delivery delays
Delivery times can vary during peak periods, courier delays, supplier processing times or remote-area deliveries. We’ll do our best to keep things clear and helpful.
Need help?
Still have delivery questions?
If your order is taking longer than expected or your tracking looks a bit suspicious, reach out and we’ll help look into it.
